As the security of our guests is very important to us, it is one our main areas of focus, in particular for our single female lone travellers. We make sure you do not feel anxious or stressed as we understand travelling alone away from home can cause this. Our PREMIER SUITES and PREMIER SUITES PLUS locations operate a comprehensive lone guest awareness policy.

The policy covers key areas of security and measures implemented to ensure the guest feels safe and secure at all times.

For Your Security

  • All of our apartment doors are fitted with secondary locks and each door is self-closing. 
  • When checking in, we’ll be sure to hand you your room details discreetly and will never say the room number out loud.
  • Our teams do not allocate single female lone travellers, apartments on the ground floor where possible. We also do not place female lone travellers into apartments at the end of corridors or fire exits.

A team member walks each of our guests to their apartments taking time to ensure lone travellers are introduced to their room interiors and facilities.

For Your Comfort and Convenience

  • Salon quality hair dryers
  • Luxury bathroom toiletries
  • Assistance with luggage available

To help us allocate the most suitable room prior to arrival please request our Lone Traveller Policy at time of booking.