Save time and have your Tesco shopping delivered to your apartments. Order online from Tesco and we will ensure your groceries are taken to your apartment and any perishable items are stored in the fridge/freezer.

Delivery On Day of Arrival

Please arrange for the delivery after 3pm on your day of arrival and let our reception team know the approximate time. We will unpack and store chilled and frozen items in your apartment. Any bulk items (eg cases of wine) will be held in our office for you to collect.

Delivery During Your Stay

If you are unable to schedule the delivery for a time you will be in your apartment we will accept the delivery during reception hours. Please ensure you advise reception of the approximate time.

Important Information

All delivers should be addressed to:


Thornton House

Thornton Street

Newcastle, NE1 4AT

Email Address

We recommend you use your main email address so you don't miss any important information Tesco may need to send you.


You should use the following address here:

Your Apt Number (if known), PREMIER SUITES Newcastle


Contact Numbers

For your daytime / evening contact phone number you should enter your mobile number.

Delivery Times

Our reception hours are:

  • Monday - Thursday from 9am to 8pm
  • Friday from 8am to 8pm
  • Saturday from 10am to 6pm
  • Sunday & Bank Holidays from 11am to 6pm

Deliveries to be accepted by us must be made within these times.

You will need a Tesco online account. If you do not already have an account click here to create a new one.